NLU Delhi Announces Online Certificate Course On Consumer Law & Practice

NEW DELHI: The National Law University, Delhi (NLUD) has announced the fifth edition of its online certificate course on Consumer Law and Practice.

The certificate course will be conducted on October 11 and 12. The programme is being held under the aegis of the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India.

The course aims to deliberate on evolving aspects of consumer protection in India, especially in light of the Consumer Protection Act, 2019, and to explore how its enforcement is progressing.

It will cover themes such as product liability, mediation, and the challenges emerging from the digital economy—such as algorithmic bias, deceptive trade practices, and the role of regulators in safeguarding consumer interests.

Eligible applicants include faculty members, researchers, advocates, undergraduate and postgraduate students, consumer rights activists, NGOs, and voluntary consumer organisations (VCOs). The registration fee is Rs 2,000 per participant and is non-refundable. Seats are limited and will be allotted on a “first-come, first-served” basis, said a notification.

To view the full notification, click here.

Upon successful completion of the course, participants will receive a certificate from the NLUD Chair on Consumer Law.

To register, applicants must make the payment through this link and and upload a screenshot of the transaction via the designated Google Form to confirm their participation. For the application form, click here.

Key highlights

Salient features of the Consumer Protection Act, 2019

Role and functioning of the Central Consumer Protection Authority (CCPA)—investigations, inquiries, and injunctive actions

Mediation as an alternative redress mechanism to litigation

Impact of misleading advertising, influencer marketing, greenwashing, and related regulatory responses

Consumer issues in e-commerce, including unfair trade practices, “dark patterns,” fake reviews, algorithmic transparency, and cybersecurity challenges

Interplay of consumer protection with competition law—anti-competitive practices, abuse of dominance, and regulatory enforcement

Recent landmark judgments, policy guidelines, and emerging trends in digital trade and cross-jurisdictional consumer protection

Further sessions will examine how sectoral regulators (like the Competition Commission of India, SEBI, TRAI, FSSAI, and IRDAI) intersect with consumer law, and recent legal and policy developments domestically and globally.

For further information, the course convenor, Dr Sushila (Professor of Law, NLUD)—also the Research Director of the Centre for Study of Consumer Law & Policy—can be contacted via the email [email protected] and [email protected].