Four Public Sector Banks To Help CBSE Strengthen Payment Gateway Systems
Union Education Minister Dharmendra Pradhan issues instructions to engage IIT experts to help CBSE address technical challenges, ensuring a glitch-free re-evaluation process
NEW DELHI: Union Education Minister Dharmendra Pradhan has spoken with Union Minister for Finance and Corporate Affairs Nirmala Sitharaman in view of the recent technical and payment-related issues being faced by students during the CBSE post-result and re-evaluation process.
It was decided that four Public Sector Banks—State Bank of India, Bank of Baroda, Canara Bank and Indian Bank—will assist the Central Board of Secondary Education (CBSE) in strengthening its payment gateway infrastructure and necessary integration with the post examination services portal.
The banks will enable CBSE to put in place robust payment protocols to ensure timely payments, address payment glitches, automatic refunds for excess payments if any.
Pradhan directed CBSE for a complete overhaul of their Payment Gateway System.
It is envisaged that the coordinated effort with Ministry of Finance and Public Sector Banks shall ensure seamless digital transactions, improved payment gateway stability and smooth experience for students availing CBSE re-evaluation and related services.
Meanwhile, Dharmendra Pradhan has issues instructions to engage experts from Indian Institute of Technology, Madras and IIT, Kanpur to assist CBSE in addressing technical challenges, ensuring a glitch-free re-evaluation process.
IIT team will examine all technical glitches reported since the announcement of this year’s post-examination re-evaluation services.
The decision has been taken following reports of technical challenges in post examination services portal of CBSE.
The expert teams will implement focused technological improvements of the systems and technical workflows and will specifically examine portal stability and server performance.
The team will also examine the overall IT Infrastructure robustness and assist in taking corrective measures to ensure that login authentication, user access systems and payment gateways are accurate and in order.
Pradhan reiterated that student interests remain paramount and all necessary corrective measures need to be undertaken by CBSE on priority to ensure a transparent, efficient and student-friendly system.