NEW DELHI: The Ministry of Labour & Employment (MoLE) has signed a Memorandum of Understanding (MoU) with Zomato in New Delhi to enhance access to flexible and technology-enabled livelihood opportunities through the National Career Service (NCS) platform.
The MoU was signed in the presence of Union Minister for Labour & Employment and Youth Affairs & Sports Mansukh Mandaviya, Minister of State for Labour & Employment Shobha Karandlaje, and Secretary, Ministry of Labour & Employment Vandana Gurnani.
Mansukh Mandaviya said the partnership would integrate platform economy roles into the formal employment system, connecting youth and women jobseekers to dignified, technology-enabled livelihoods.
Mandaviya highlighted that the NCS portal has emerged as an important platform for job seekers at both national and international level, connecting millions of individuals with employment and livelihood opportunities.
He noted that the portal, launched in 2015, has mobilised over 7.7 crore vacancies and continues to serve as a vital bridge between job seekers and employers.
Mandaviya said several key organisations have partnered with the NCS portal, and this collaboration with Zomato marks another milestone in the Ministry’s efforts to expand flexible and technology-enabled livelihoods.
Ministry of Labour & Employment and Zomato working in togetherness will not only be mutually beneficial to both stakeholders but also to all jobseekers at large.
Shobha Karandlaje underscored the importance of extending social protection to every organised and unorganised worker in the country. She emphasized that the MoU supports the Pradhan Mantri Viksit Bharat Rozgar Yojana (PM-VBRY) and the government’s vision of Viksit Bharat 2047, promoting formalisation and social security for all workers.
Secretary, Ministry of Labour and Employment, Ms. Vandana Gurnani emphasised upon the government’s commitment to ensuring dignified employment and sustainable livelihoods for all workers.
Highlighting that social security remains a top priority for the Ministry, she highlighted India’s recent recognition by the International Social Security Association (ISSA) Award, noting the rise in social security coverage from 19% in 2015 to 64.3% in 2025, reaching 94 crore citizens.
Under the new ‘Aggregator’ category, Zomato will list around 2.5 lakh flexible livelihood opportunities annually on the NCS portal, providing structured access to real-time income avenues for delivery partners and gig workers.
In the last one year, the Ministry has signed MoUs with 14 major organisations such as Amazon, Swiggy, Rapido, Zepto, Mentor Together, Apna.co, HireMee, FoundIT, TeamLease, and others, collectively mobilising over five lakh employment opportunities.
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