NEW DELHI: The Central Board of Secondary Education (CBSE) will offer psycho-social counselling services facility for students and parents for the 2025 academic session from February 1 to April 4, 2025.
To be held in two phases, the free-of-cost counselling sessions aims to eliminate exam-related stress among students. The sessions will be organised before, during and after the board examinations.
The CBSE conducts the psycho-social counselling in three ways including IVRS, podcasts, and tele-counselling.
Interactive Voice Response System (IVRS)
Students will have the facility to avail clock free of cost IVRS facility on the CBSE toll-free number 1800-11-8004 round the clock.
Students can ask questions about stress-free preparation for examinations, time and stress management, Frequently Asked Questions (FAQs), and important contact details of CBSE offices. The counselling facility is available in Hindi and English languages.
Podcasts
Students can benefit from bilingual podcasts addressing stress management and mental well-being on the CBSE official website cbse.gov.in.
Tele-counselling
A total of 66 trained counsellors, principals, psychologists, and special educators from CBSE-affiliated government and private schools will help students on the steps to appear for the exams in a stress-free manner.
Out of these, 51 are from India, while 15 counsellors are from Nepal, Japan, Qatar, Oman and the United Arab Emirate. The tele-counselling service will be available from 9:30 am to 5:30 pm from Monday to Saturday.
The CBSE Class 10 and 12 board exams will commence from February 15, 2025.
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The exam for Class 10 will begin with the English paper, while that of Class 12 will begin with the Entrepreneurship paper. This year, approximately 44 lakh students are expected to appear for the Class 10 and Class 12 board examinations.
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