NEW DELHI: The Central Board of Secondary Education (CBSE) has said its On-Screen Marking (OSM) is backed by a “secure and robust IT platform”, saying that no compromise or vulnerability has been reported in the actual evaluation portal amid concerns raised over the digital evaluation process.
In a post on social media platform X, the board said it remains committed to “equity and excellence in education” and highlighted the security architecture and safeguards built into the evaluation system. “OSM is backed by a secure and robust IT platform. No compromise or vulnerability has been reported in the actual evaluation portal,” it said.
#CBSE #OSM pic.twitter.com/uaJcd7p3k6
— CBSE HQ (@cbseindia29) May 28, 2026
The board added that the platform has been “tested and certified through empanelled security audits” and that multiple quality checks and safeguards are in place to ensure the secure scanning and processing of answer books.
Addressing students, CBSE said, “Your answer books are safe and have been processed through multiple quality-control mechanisms.”
In another post, the CBSE said it has deployed a “robust, student-centric support system” to assist students during the evaluation and post-result process.
A dedicated toll-free tele-counselling helpline, 1800-11-8004, is fully operational to help students with stress management and evaluation-related queries. Direct support is also available through official email channels— info.cbse@nic.in and result.cbse2026@cbseshiksha.in.
CBSE Post-result support pic.twitter.com/jsOO1v6N2N
— CBSE HQ (@cbseindia29) May 28, 2026
Meanwhile, Union Education Minister Dharmendra Pradhan has chaired a review meeting at the CBSE headquarters in New Delhi to assess the progress of the Class 12 evaluation and post-result processes.
According to officials, discussions during the meeting focused on providing a student-friendly re-evaluation portal, strengthening CBSE’s digital platforms, enhancing student facilitation mechanisms related to examinations and results, and improving evaluation and monitoring systems.
The meeting was attended by the Secretary, Department of School Education and Literacy (DoSEL), the CBSE Chairperson, the Directors of Indian Institute of Technology Madras and Indian Institute of Technology Kanpur, along with senior officials from the Ministry of Education, Kendriya Vidyalaya Sangathan (KVS), public sector banks and CBSE.