NEW DELHI: Digital procurement platform, Government e-Marketplace (GeM), has achieved a significant milestone by facilitating the hiring of more than 1 million manpower resources by government organisations in the 2024-25 financial year.
This milestone underscores the GeM’s commitment to transforming public procurement through transparency, compliance, and efficiency.
Manpower outsourcing of GeM provides government buyers with a seamless solution to hire outsourced resources.
“Commendable feat, ensuring a boost in livelihoods, driving grassroots employment and economic growth across India,” Prime Minister Narendra Modi posted on X while tagging a post by Union Minister of Commerce & Industry Piyush Goyal highlighting the achievement.
Commendable feat, ensuring a boost in livelihoods, driving grassroots employment and economic growth across India. https://t.co/nny2a1UhKZ
— Narendra Modi (@narendramodi) April 1, 2025
More than 33,000 service providers on the platform enable buyers to engage manpower based on diverse criteria, including minimum wages and fixed remuneration.
“Congratulations to the platform and its stakeholders on reaching the FY 2024-25 milestone of enabling the hiring of over 1 million workforce, reflecting its widespread adoption and impact across government organizations,” Union Minister of Commerce & Industry Piyush Goyal posted on X.
Various skilled and unskilled roles such as security personnel, horticulture staff, multi-taskings, data entry operators, and facility management professionals can be hired through the portal.
“GeM has harnessed digital capabilities and has emerged as a one-stop-shop for procurement of all possible services required by government buyers at various levels of administration. Our manpower outsourcing service not only simplifies the hiring process for government organisations but also ensures strict labour compliance through our comprehensive Service Level Agreement,” GeM CEO Ajay Bhadoo said.
Salient features of GeM’s manpower outsourcing service
- Flexibility to select resources based on skills, profiles, educational qualifications, and experience
- Specialised role categories addressing specific government needs
- Transparent pricing models, including minimum wage and fixed remuneration options
- Comprehensive Service Level Agreement (SLA) framework ensuring legal compliance and clear obligations for all parties
- The GeM’s adherence to the labour laws and regulations ensures that all transactions meet statutory requirements, providing government buyers with peace of mind while engaging outsourced resources.
The milestone of 1 million manpower resources hired through GeM in FY 2024-25 demonstrates the growing trust and adoption of the platform across government sectors.
Established in 2016, the GeM provides government buyers with an end-to-end digital platform to carry out public procurement at cost-effective rates.
In FY 2019-20, the platform expanded to include services as a separate segment, initially offering basic services such as manpower hiring, cab hiring, security services, and cleaning and sanitation services.
Over the last five years, the GeM has expanded its portfolio to more than 330 services, including complex offerings like drone services, AR/VR services, cloud services, and cybersecurity services.